Enabling trusted and
completely digitised
travel experiences

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Single digital identities for seamless, automated journeys

MOne is a software platform that enables data from multiple technology sources to be unified, creating trusted digital identities to facilitate the efficient onboarding of people.

Whether it’s passengers getting on a plane, train or ship or customers entering a theme park or stadium – MOne’s data sharing platform connects each point from start to finish, making journeys seamless and ticketless.

The MOne Journey The MOne Journey

Do you need to...

  • ...create a seamless customer experience?

    By digitally identifying people through each stage of a journey, MOne enables a ticketless, informed and stress-free travel experience, giving you a competitive edge in the mind of the customer.

  • ...grow with your existing infrastructure?

    MOne software integrates biometric self-enrolment with mobile technology, minimising infrastructure expenditure while processing a greater number of people in a more efficient and seamless way.

  • ...create new capabilities to stay competitive?

    Enabling real-time responses and reduced costs, MOne provides insights into factors that can affect customer journeys, allowing you to improve risk management, planning and predictability.

  • ...stay compliant with data regulation and GDPR?

    By applying a holistic approach to data management across multiple existing vendors and systems, MOne clarifies the GDPR and data protection concerns of “who owns the customer?”

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We have been impressed by how smoothly
MOne has enabled us to understand our customer’s
movements and personalise journeys accordingly

With MOne,
you can achieve...

1

Biometric self enrolment of the customer

  • Give customers the ability to register their biometric data at home on their mobile phones, saving time and allowing them to move seamlessly through the terminal
2

Integration with existing technology infrastructure

  • Combining customer data from existing systems and vendors (such as check in areas, e-gates and bag drops) into a unified platform, MOne creates an ecosystem of trust for people to move through without the need to constantly prove their identity at each stage of the process.
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Personalised and informed journeys

  • With everyone using a single underlying system, you can keep customers updated through personalised mobile notifications at every stage of the onboarding process, even sending discount vouchers and promotional messages in time for the entry of retail areas.
4

Shared insights

A Passenger Operational Database (PODB®)

Create and manage a shared digital token that uniquely represents the customer at each checkpoint. Knowing where customers are will drive improvements and address bottlenecks

Passenger notifications

Interact with customers, pre-warning them of issues and keeping them informed every step of the way

Stakeholder collaboration

Share identification data, enabling improved collaboration between organisations – such as airports and airlines – allowing customers to be potentially fast tracked through transport hubs

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Biometric consultancy

With over 17 years experience delivering large-scale biometric projects for major industrial sectors across the globe, we have the capabilities to help you revolutionise your technology infrastructure long-term

Ease of integration

MOne is the industry's only agnostic, end to end checkpoint management software system that integrates with multiple checkpoint vendors. No need to replace any hardware.

World-first

The world's first Passenger Operational Database is a transformational technology, delivering a solution engineered around the passenger.

Data security

We are experienced data processors - our software is designed to meet the requirements of the Data Protection Act and European GDPR, and this standard is used as a benchmark for clients globally