London Gatwick Airport is one of the busiest in the UK, meaning that passenger processing needs to be as efficient as possible to enable a seamless passenger experience, all while keeping security watertight.
We have been impressed by how smoothly MFlow has
enabled us to use the information gathered to understand
our customers' movements and to personalise journeys
accordingly. By working alongside our existing infrastructure,
we now have the advantage of leveraging existing investments
to increase the use of biometrics. These enhancements are
another step towards a seamless passenger experience as we
continue to prepare London Gatwick for future growth and a
second runway.